Cookie Policy

Cookie Policy – Lumarelief

Effective Date: December 18, 2024

1. Introduction

This Cookie Policy explains how Chicvale, LLC (“we”, “us”, “our”), operating under the brand Lumarelief, uses cookies and similar tracking technologies on our website https://lumarelief.com (“Site”).

Cookies are small text files placed on your device when you visit a website. We and our partners use cookies to:

  • Ensure the website functions properly

  • Remember your preferences

  • Measure website traffic and performance

  • Personalize advertising (only with your consent)

  • Improve your shopping and browsing experience

For questions about this policy, contact us:

Email: support@lumarelief.com
Phone: +1 575 315 2974
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States

2. Your Consent (Required by GDPR & Google)

When you first visit our Site, you will see a cookie consent banner.

We do not activate non-essential cookies (analytics, personalization, advertising) until you choose to accept them.

You may choose to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize your preferences

You can change or withdraw your consent at any time by selecting the “Cookie Settings” link at the bottom of the Site.

3. How to Manage Cookies

You can manage, block, or delete cookies using:

✔ Cookie Settings Panel

Accessible via the Cookie Settings link on our website.

✔ Browser Settings

Most browsers allow you to block or delete cookies. For guidance, visit:
https://ico.org.uk/for-the-public/online/cookies/
(External link; we are not responsible for third-party content.)

✔ Opt-out Tools

Blocking strictly necessary cookies may affect website functionality, including the ability to use the cart or complete checkout.

4. Types of Cookies We Use

A. Strictly Necessary Cookies (Required)

These cookies enable essential Site operations, including:

  • Shopping cart functionality

  • Secure checkout

  • Security and fraud prevention

  • Account login

These cookies cannot be disabled.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use our Site:

  • Pages visited

  • Traffic sources

  • User behavior

  • Website performance

Partner | Purpose | Policy Link
Google Analytics | Traffic measurement & analytics | https://policies.google.com/technologies/partner-sites

Analytics cookies require your consent.

C. Functionality Cookies

Used to enhance your shopping experience:

  • Remembering your currency

  • Saving language preferences

  • Keeping items in your cart

These cookies may require consent depending on your region.

D. Advertising & Personalization Cookies

Used to deliver relevant ads and measure performance.

Partner | Purpose | Policy Link
Google Ads / DoubleClick | Ad personalization & conversion tracking | https://policies.google.com/technologies/partner-sites
Meta Pixel (Facebook/Instagram) | Retargeting & ad measurement | https://www.facebook.com/policy.php
TikTok Pixel | Advertising & performance tracking | https://www.tiktok.com/legal/page/global-privacy-policy
Google reCAPTCHA | Fraud prevention & security | https://policies.google.com/technologies/partner-sites

These cookies are not activated unless you provide consent.

5. First-Party & Third-Party Cookies

✔ First-Party Cookies

Set directly by https://lumarelief.com, mainly for website functionality and preference settings.

✔ Third-Party Cookies

Set by trusted partners such as:

  • Google

  • Meta

  • TikTok

  • Shopify

These help with analytics, advertising, fraud prevention, and store operations.

6. Shopify Platform Cookies

Our online store is hosted on Shopify, which uses cookies to:

  • Enable secure checkout

  • Manage sessions

  • Prevent fraud

  • Improve page load speed

You can view Shopify’s cookie documentation here:
https://www.shopify.com/legal/cookies

7. Cookie Duration

Cookies remain on your device for different lengths of time:

  • Session Cookies: Deleted when your browser is closed

  • Persistent Cookies: Remain until they expire or are manually deleted

Most cookies used on our Site expire between 30 minutes and 24 months.

You may delete cookies at any time via your browser settings or our Cookie Settings panel.

8. Changes to This Policy

We may update this Cookie Policy whenever necessary for legal, operational, or technological reasons.
Changes will appear on this page with the updated “Last Updated” date.